not being any helpful on topic ...
... because I myself have not ever done business with forgeworld.
... but I\'m really surprised at the amount of discontent customers writing about their ordering misfortunes at cmon. I have never had any experiences like that.
I have been ordering minis on the internet all over the world for about 10 years now and have not ever once been disappointed.
I think I\'m not an easy customer because delivery adress is Germany - meaning foreign currency, foreign customs, and so on - but every parcel was perfectly packed and arrived mostly prior to advance notice. About half of the orders I got came even including a gift: some miniature, catalogue, bag of sweets, other like that.
The most bad encounter I ever had was when german customs held a parcel from USA until I paid the import duty for \"art, sculpture made of lead / partially lead\" for a leadfree miniature. Import duty was 100% of worth of goods. (cherished memory is the conversation with the tax officer. He says \" its here on the freight papers .. figure .. lead\", I say there is \"...figure .. leadfree\" . He says \"There is no special tax for leadfree, so pay up or we send it back\")
The most best encounter was when I complained to another USA company about missing parts that really weren\'t missing. They pointed my error out to me but nevertheless sent me a replacement AND another mini for free by AIR MAIL. (God bless them, someday I will make it good)
I have ordered from companies that are -hmm- strange. Those >I really want that mini, chance is worth the risk< orders went all well. I never got an order confirmation from those providers, I just got the goods delivered and an invoice.
Uhm, end of rant, this is of no use at all to You, I see that. I just wanted to point out there is not all bad.
